Questions, answered.

Soham Enterprises automates the routine work around patient care for Indian clinics, diagnostic centres and hospitals. It brings together nine modules: WhatsApp AI booking, a Voice AI calling agent, QR code appointments, a hospital CRM, automated follow-ups, feedback and review automation, discharge summary AI, social media automation and multi-doctor scheduling. Deploy one, or run them all from a single live command center. See all solutions.

Clinics with 1–5 doctors, diagnostic centres and labs, multi-specialty hospitals with 20–100 beds, and 100–500+ bed hospitals. The automation is the same at every size; the modules and integrations are matched to your facility. Find your facility type.

Starter packages launch in under 24 hours. For enterprise HIS / EMR integrations, deployment typically takes 3 to 7 business days, with full staff training included.

No. We connect your WhatsApp number, add your doctors, OPD hours, fees, languages and FAQs with you, and train your staff on the dashboard. For enterprise HIS / EMR integrations, we plan the work together with your team.

No. It takes over the repetitive work — bookings, reminders, confirmation calls, queue updates and follow-ups — so your team can focus on the patients in front of them. The AI never diagnoses: emergencies and clinical questions go straight to your duty doctor or desk staff.

Yes. Book a free demo: a 20-minute walkthrough tailored to your facility, with a live Voice AI call in the language you choose and pricing matched to your doctors and patient volume.

Yes. We connect directly with Meta's official WhatsApp Business Cloud API under your facility's verified account.

Not necessarily. An existing number can usually be moved over, and we handle that with you — or you can start fresh with a new one. Either way, it's your brand and your number.

It replies instantly, day and night, checks each doctor's live slots and collects details such as name, age and reason for visit. Then it sends a booking pass with the token number, time, doctor and directions, and patients can reschedule or cancel in the same chat. How WhatsApp booking works.

English, Hindi, Hinglish and 12+ Indian languages, including Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada and Malayalam. It replies in the language the patient writes in.

The AI is guardrailed for scheduling and triage. Out-of-scope or emergency queries escalate instantly to your duty doctor or desk staff, with alert notifications.

Yes. Social Media Automation moves Instagram and Facebook DM enquiries — including health camp leads and health package buyers — into the same WhatsApp booking pipeline, so every enquiry has a path to a confirmed slot. See social media automation.

Absolutely. The Voice AI agent converses in 12+ Indian languages and automatically detects when a patient switches language mid-call.

Both. It answers patient calls, and it calls patients to confirm appointments and to walk them through preparation before a procedure. Explore the Voice AI agent.

Its response latency is 0.4 seconds, so a call keeps the natural pace of a normal conversation.

It calls patients who haven't confirmed, in their own language, and updates the booking straight away if they need a different time. Together with automated WhatsApp reminders, it helps facilities cut no-shows.

The Voice AI works within the same guardrails as the WhatsApp agent. It handles scheduling and triage only, and escalates emergencies and out-of-scope questions to your duty doctor or desk staff.

Growth includes the Voice AI calling agent with 500 minutes, and Enterprise hospitals get custom Voice AI agents. Voice AI isn't part of the Starter package. If you'd like it, we'll find the right option for your call volume on the demo call.

Place a QR code at your reception or entrance. Walk-in patients scan it, register themselves, choose a doctor and track their live token on WhatsApp — so nobody has to queue at the desk just to ask “how long?”. That means zero reception queue delays. See QR code appointments.

One unified profile: lifetime visits, EMR records, payment history and communication logs. Returning patients are recognised when they message to book, and the data is encrypted with 256-bit AES. See the hospital CRM.

Yes. Multi-doctor scheduling handles rosters for 50+ doctors across emergency shifts, leave, OPD hours and room assignments, with zero schedule collisions. Growth covers up to 15 doctors; Enterprise adds multi-location rosters. See multi-doctor scheduling.

Yes. Full HIS / EMR API integration is part of the Enterprise plan and typically takes 3 to 7 business days, with staff training included. Every hospital's setup is different, so we confirm the details for your system on the demo call.

After each visit, patients receive medication reminders, lab test alerts and links to book their next check-up on WhatsApp — without anyone at the desk having to remember. See automated follow-ups.

It turns your team's clinical notes into a patient-friendly discharge summary and medication guide, ready to send on WhatsApp in seconds. A doctor approves every summary before it's sent, and the AI never diagnoses. See discharge summary AI.

Patient conversations and records are encrypted with 256-bit AES, access is strictly controlled and logged, and our data handling is built around India's Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.

Your facility. Under India's Digital Personal Data Protection Act, 2023, your clinic or hospital is the data fiduciary for patient data. Soham Enterprises processes it on your behalf, only to run the services you use. Our privacy policy explains both roles.

We use Meta's official WhatsApp Business Cloud API on your facility's verified account, not an unofficial workaround. Patient conversations are encrypted with 256-bit AES, and anything clinical is handed to your staff rather than answered by the AI.

Yes, on Enterprise. Hospitals can deploy Soham Enterprises on-premise or in a hybrid setup, next to their HIS. On other plans, we'll explain how and where your data is hosted on the demo call.

Soham Enterprises is built to stay available around the clock, so your booking desk stays open at 3 am on a public holiday. Enterprise hospitals get a bespoke SLA with 24/7 cover and priority onboarding. The service levels for your facility are confirmed in your plan.

Your facility's data stays yours. When a contract ends, we return or delete it as set out in your agreement and as the law requires. We'll take you through the details before you sign.

Our sample packages are ₹4,999 a month for Starter and ₹12,999 a month for Growth, our most popular plan. Enterprise is custom-priced, with a bespoke SLA. Final pricing is tailored to your facility on the demo call. Compare plans.

Starter suits single clinics and small practices. Growth is built for poly-clinics and diagnostic centres, with unlimited WhatsApp chats, Voice AI, the hospital CRM and scheduling for up to 15 doctors. Enterprise is for 100–500+ bed hospitals that need custom agents, HIS / EMR integration and multi-location rosters.

Yes. Every plan includes setup and onboarding. We configure your doctors, timings, fees and FAQs with you and train your team on the dashboard. Enterprise plans add priority onboarding and full staff training for HIS / EMR integrations.

Starter includes standard email support, Growth adds a dedicated account manager, and Enterprise hospitals get 24/7 SLA cover. Questions before you sign up? Message us on WhatsApp at +91 93231 88212.

Yes. Most clinics start on Starter and move to Growth when they add doctors or want Voice AI. We'll confirm how plan changes and billing work for your facility on the demo call.

No hidden licence traps. Your quote spells out what's included — modules, WhatsApp chats, Voice AI minutes, doctors and support — and we'll go through billing and contract terms with you on the demo call.