Natural Indian languages
Converses in natural Hindi, English and regional languages — 12+ in all — the way patients actually speak.
02 · Voice tech
Patients called on time, in their own language.
Inbound and outbound calls in natural Hindi, English and regional languages. The agent confirms appointments, walks patients through pre-op prep and hands over to your staff whenever a person is needed.
0.4s response latency
12+ Indian languages
Inbound & outbound
What it does
A calling team that never runs out of patience.
Confirmation and pre-op calls eat into every desk and nursing shift. The Voice AI agent makes the routine ones — politely, in each patient's language — and passes anything clinical to your team.
Follows language switches
When a patient moves from Tamil to English, or Gujarati to Hindi, mid-call, the agent notices and carries on in theirs.
0.4-second replies
Responses come back in 0.4 seconds, so a call feels like a conversation — not a “press 1” menu.
Inbound and outbound
Places calls for confirmations, reminders and pre-op prep, and picks up when patients call about timings or appointments.
Every outcome recorded
Confirmed, moved or cancelled — the booking updates and the call joins the patient's communication log in your CRM.
Knows when to hand over
Clinical questions, emergencies and anything out of scope go to your duty doctor or desk staff straight away, with an alert.
How it works
From call list to confirmed schedule.
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01
The list is ready
Tomorrow's appointments, surgery lists and pending follow-ups are queued from your schedule.
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02
The agent calls
Each patient is called in their preferred language — and incoming calls are answered the same way.
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03
A real conversation
Patients confirm, reschedule or ask a question in their own words, switching language if they like.
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04
Everything updates
The booking changes, a WhatsApp note follows and anything clinical is flagged to your staff.
Calls it handles
The calls that fill your front desk's day.
Most patient calls follow a pattern. The agent handles the patterned ones from hello to outcome — and knows exactly where its job stops.
Appointment confirmations
Outbound The day before the visit
Agent“Can I confirm your 10:15 slot with Dr. Sharma tomorrow?”
Confirmed, moved or cancelled — a freed slot opens up for the next patient.
Visit reminders
Outbound The morning of the visit
Agent“Your appointment is at 11:30 today. I've sent the directions to your WhatsApp.”
A reminder the patient hears, not just reads — with directions on WhatsApp.
Pre-op instructions
Outbound The evening before surgery
Agent“Nothing to eat or drink after midnight, please — and reach the hospital by 6 AM.”
Instructions confirmed. Any question goes to the pre-op nurse.
Follow-up calls
Outbound After a visit or discharge
Agent“Dr. Iyer would like to see you again next week. Shall I book Tuesday at 11?”
The review visit lands in the doctor's schedule.
Incoming questions
Inbound Whenever patients call
Agent“Dr. Mehta's OPD runs from 9:30 to 1:30. Would you like a slot on Friday?”
Answered or booked. Clinical questions go to your staff.
By the numbers
Quick enough to feel human. Local enough to feel familiar.
0.4sResponse latency, fast enough for natural back-and-forth
12+Indian languages, with mid-call switching
24/7Calls answered and made, on your schedule
100%Emergencies and clinical questions handed to your staff
Converses in
- हिन्दीHindi
- EnglishEnglish
- मराठीMarathi
- தமிழ்Tamil
- తెలుగుTelugu
- বাংলাBengali
- ગુજરાતીGujarati
- ಕನ್ನಡKannada
- മലയാളംMalayalam
- ਪੰਜਾਬੀPunjabi
- ଓଡ଼ିଆOdia
- اردوUrdu
Works even better with
Calls are one channel. Connect the rest.
01
Core agent
WhatsApp AI Appointment Booking
Patients who would rather type can book on WhatsApp — and every call ends with the details sent there too.
Books 24/7 in 12+ languages
04
Central hub
Hospital CRM
Each call's outcome sits in the patient's communication log, next to their visits, records and payments.
256-bit AES encryption
09
Operations
Multi-doctor Scheduling
Reschedules agreed on a call land in the right doctor's roster, with OPD hours and leave already accounted for.
Automatic clash detection
FAQ
Before it calls your patients.
Want to hear it first? In the demo, we place a live Voice AI call in the language you choose.
All questionsWhich languages can the agent speak?
Hindi, English and 12+ Indian languages, including Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada and Malayalam. If a patient switches language partway through a call, the agent detects it and continues in the new one.
What if a patient asks something medical on the call?
The agent is guardrailed for scheduling and triage — it never diagnoses or advises on treatment. Clinical, out-of-scope or emergency questions are escalated to your duty doctor or desk staff, with an alert.
Can it answer incoming calls as well as make them?
Yes. It works inbound and outbound: it answers routine questions about timings and appointments, and calls patients for confirmations, reminders, pre-op preparation and follow-ups.
How many call minutes are included?
Voice AI starts on the Growth plan, which includes 500 minutes a month. Enterprise hospitals get custom Voice AI agents. These are sample packages — final pricing is tailored on the demo call.
Get started
Let the agent make tomorrow's calls.
Book a 20-minute demo. We'll place a live Voice AI call in the language you choose and show you where every outcome lands.