Instagram DMs, captured
Messages from your posts, stories and ads land in one pipeline, not on one person's phone.
08 · Growth
Turn Instagram DMs into booked check-ups.
Health camp posts and check-up offers bring in DMs at all hours. Social Media Automation moves every Instagram and Facebook enquiry into your WhatsApp AI booking pipeline, where it's answered straight away and booked into a real slot.
24/7 DM replies
Instagram & Facebook DMs
Booked on WhatsApp
What it does
Your social inbox, wired to your booking desk.
Health camp and check-up enquiries often start with a DM. Left sitting in an inbox, they go cold. Social Media Automation turns each one into a WhatsApp conversation built to end in a booked slot.
Facebook messages too
Enquiries sent to your Facebook page are picked up the same way, so no platform goes unanswered.
Continued on WhatsApp
Each lead moves to WhatsApp, where the booking agent answers questions in the patient's language and offers real slots.
Booked into real slots
Camps, check-up packages and consultations are booked against live availability, with a booking pass on WhatsApp.
Prep instructions included
Fasting and test-prep guidance goes out with the booking, so patients arrive ready for their tests.
See what's working
Every lead is tagged Instagram or Facebook, so you can see which platform fills your camps.
How it works
From a DM to a booked slot. No calls needed.
-
01
Post your offer
Share a health camp or check-up package on Instagram and Facebook, as a post, a story or an ad.
-
02
Someone sends a DM
“Is this offer still on?” The enquiry is picked up straight away, at 2 PM or at 11 PM.
-
03
The chat moves to WhatsApp
The patient continues on WhatsApp, where the AI answers questions and shares open slots.
-
04
Booked and reminded
A booking pass, prep instructions and a reminder follow, and the lead appears on your command center.
Why it pays
Spend on reach. Not on chasing leads.
SecondsTo reply to a new DM, day or night
1Booking pipeline for every campaign and channel
24/7DM enquiries picked up, nights and Sundays included
12+Indian languages the booking agent understands
A health camp, start to finish
From the first post to the follow-up visit.
Here's how one full body check-up camp runs when every DM flows into WhatsApp booking. Days and times are an example.
Monday
The offer goes live
The camp goes up on Instagram and Facebook as a post, a story and a small ad, with a simple “DM us to book”.
Monday, 9:40 PM
The first DMs arrive
Each enquiry is picked up straight away and moved to WhatsApp, where the AI answers questions about the tests, fasting and timings.
Tuesday – Friday
Slots fill up
Patients pick a time on WhatsApp and get a booking pass with preparation instructions. No calls, no spreadsheets.
Friday, 6:00 PM
Reminders go out
Everyone booked gets a reminder with fasting guidance and directions, the evening before the camp.
Saturday
Camp day runs to time
Booked patients arrive prepared. Walk-ins scan a QR standee and join the same token queue.
The week after
Reports and follow-ups
Reports go out on WhatsApp, and follow-up reminders bring patients back for the consultations they need.
Works even better with
Close the loop from DM to repeat visit.
01
Core agent
WhatsApp AI Appointment Booking
The agent that picks up every DM lead on WhatsApp, answers in the patient's language and books a real slot.
Books 24/7 in 12+ languages
03
Walk-in tech
QR Code Appointment System
On camp day, walk-ins scan a QR standee and join the same token queue as the patients who booked.
Live token status on WhatsApp
05
Retention
Automated Follow-ups
After the camp, reminders and repeat check-up links turn first-time visitors into returning patients.
Medicine, lab & check-up reminders
FAQ
Social leads, straight answers.
Planning a health camp? Ask us on WhatsApp how the flow would work for it.
All questionsWhich accounts can you connect?
Your facility's Instagram and Facebook business accounts. We connect them with you during setup, and your team keeps posting exactly as before.
Do patients have to leave Instagram?
The conversation starts in the DM and continues on WhatsApp with one tap. That's where booking passes, prep instructions and reminders live, and most patients already use WhatsApp every day.
What if someone asks a medical question in a DM?
The AI is guardrailed for booking and triage only. Medical questions and emergencies are handed to your duty doctor or desk staff, with an alert.
How do we know if a campaign worked?
Every lead carries its source, Instagram or Facebook, through to the booking. Your command center shows how many DMs turned into booked slots.
Get started
Fill your next health camp from your DMs.
In the demo, we'll follow a DM from Instagram to a confirmed WhatsApp booking, and show where you'd track it on your command center.