Contactless check-in
Patients scan the code at your desk or entrance with their phone camera. No forms, no pens, no line.
03 · Walk-in tech
Walk in, scan, and wait anywhere.
A contactless QR kiosk for your front desk. Walk-in patients scan, register, choose a doctor and track their live token on WhatsApp — no line at reception, no “how long?” at the counter.
Zero reception queue delays
Contactless check-in
Live token on WhatsApp
What it does
A reception desk that fits in a QR code.
Walk-ins used to mean a line, a register and the same question on repeat. Now check-in happens on the patient's phone, and your desk simply watches the queue move.
Registration in the chat
Name, age and contact are collected once on WhatsApp. Returning patients are recognised from your CRM.
Choose the right doctor
Patients pick from the doctors in OPD today, so nobody has to ask the counter who is available.
Live token on WhatsApp
Token number, patients ahead and estimated wait — updated on WhatsApp as the queue moves.
Wait anywhere
A message arrives when they're next, so patients can wait in the canteen, the pharmacy or their car.
The whole queue at your desk
Your front desk sees every walk-in and token on the live command center, as it happens.
How it works
From the entrance to the consultation room.
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01
Scan at the desk
The QR standee at reception opens a chat with your facility on WhatsApp.
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02
Register once
Name, age and contact, typed in the patient's own language.
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03
Choose a doctor
From the doctors available in OPD right now.
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04
Track the token
Live position and wait time on WhatsApp, right up to “you're next”.
Live token status
One queue. Two calm views.
Patients see where they stand on WhatsApp. Your desk sees the whole OPD. Both update the moment a token is called.
Before and after
Mornings at reception, rewritten.
Same walk-ins, same doctors, same OPD hours. What changes is where the waiting happens — and who does the paperwork.
Before
A line forms at reception the moment the doors open.
With QR check-in
Patients scan the desk QR and check themselves in from their own phones.
Before
Staff copy names into a register and call out token numbers.
With QR check-in
Tokens are issued automatically and every walk-in is saved to your CRM.
Before
Every few minutes, someone comes to the counter to ask “how long?”
With QR check-in
Queue position and estimated wait are live on WhatsApp.
Before
By mid-morning, the waiting area spills into the corridor.
With QR check-in
Patients wait wherever they like and walk in when it's their turn.
Works even better with
The walk-in is the start. Here's what follows.
01
Core agent
WhatsApp AI Appointment Booking
Patients who checked in once can book their next visit in the same WhatsApp chat — no trip to the desk needed.
Books 24/7 in 12+ languages
09
Operations
Multi-doctor Scheduling
Keeps OPD hours, leave and room assignments right for every doctor your walk-ins can choose from.
Automatic clash detection
06
Reputation
Feedback & Review Automation
After the consultation, walk-in patients get a short feedback request — happy ones are routed to Google reviews.
NPS survey after every visit
FAQ
Walk-in questions we hear most.
Planning a rollout across several desks or branches? Tell us on WhatsApp and we'll map it with you.
All questionsDo patients need to download an app?
No. Scanning the code opens a chat with your facility on WhatsApp, which most patients already use every day. Registration, doctor selection and token updates all happen in that chat.
Does it work alongside appointments booked on WhatsApp?
Yes. The QR code opens the same WhatsApp booking flow patients use to book ahead, so walk-ins and pre-booked patients go through one flow — and your desk follows both on the command center.
Where should the QR codes go?
Wherever walk-ins arrive — the reception desk, the main entrance or the OPD waiting area. Every code opens the same check-in flow, so patients can start from wherever they are.
Which plan includes QR check-in?
The QR code walk-in desk is part of the Starter plan — a sample package at ₹4,999/month for single clinics and small practices. Final pricing is tailored on the demo call.
Get started
Clear the crowd at your front desk.
Book a 20-minute demo. We'll run a live QR check-in with you and show the token moving on WhatsApp and on your command center.