Lifetime visit history
Every OPD visit, IPD stay and lab test in one timeline, from the first consultation onwards.
04 · Central hub
Every patient's history, on one screen.
A unified patient profile that brings lifetime visits, EMR records, payment history and every WhatsApp message and call into one dashboard — linked across OPD, IPD and pharmacy, and protected with 256-bit AES encryption.
Built for the DPDP Act
256-bit AES encryption
OPD · IPD · Pharmacy linked
What it does
Everything about a patient, without the hunting.
Visits live in one system, bills in another and WhatsApp chats on someone's phone. The CRM brings them into a single profile your whole team can trust.
EMR records in context
Prescriptions, reports and discharge notes sit next to the visit they belong to — not in a separate folder.
Payment history
Bills, payments and dues across departments, so the desk never has to ask a patient twice.
Every conversation logged
WhatsApp chats, Voice AI calls and reminders collected in one communication log per patient.
OPD, IPD and pharmacy linked
For multi-specialty hospitals, one record follows the patient from the OPD desk to the ward to the pharmacy counter.
Protected by default
256-bit AES encryption, logged access and data handling built around India's DPDP Act.
How it works
Set up once. Complete from then on.
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01
Connect your channels
WhatsApp, Voice AI, QR check-ins and your OPD desk feed the CRM from day one.
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02
Link your HIS or EMR
Enterprise hospitals connect their existing systems — typically in 3 to 7 business days, with staff training.
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03
Profiles build themselves
Every booking, visit, bill and message attaches to the right patient automatically.
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04
Put the record to work
Follow-ups, reminders and review requests are triggered from the profile — not from memory.
Data protection
Sensitive by nature. Protected by default.
Patient records are the most sensitive thing a hospital holds. Every profile is encrypted end-to-end, and enterprise hospitals can keep their data on-premise or in a hybrid setup.
256-bitAES encryption, end-to-end
1 yearAccess logs kept, as the DPDP Rules require
3–7Business days to integrate an enterprise HIS or EMR, with training
0Patient records sold or used for ads — ever
- 256-bit AES encryption
- Role-based access control
- Indian DPDP-aware
- On-premise or hybrid for enterprise
The central hub
Every department feeds it. Every team works from it.
OPD, IPD, pharmacy and every patient conversation feed one profile. The front desk, doctors and billing all work from the same record.
Flows in from
OPD visits & prescriptions IPD stays & discharge notes Pharmacy bills & refills WhatsApp chats & Voice AI calls
Unified patient profile
One lifetime record per patient
Put to work by
Front desk: returning patients recognised Doctors: full history before the consult Billing: payments and dues in one place Follow-ups: triggered from real visitsWorks even better with
A profile gets richer with every module.
02
Voice tech
Voice AI Calling Agent
Every call's outcome is written to the patient's communication log — no notes to type up afterwards.
0.4s response latency
05
Retention
Automated Follow-ups
Reminders and check-up links triggered from each patient's real visit history, not a spreadsheet.
Medicine, lab & check-up reminders
07
Clinical AI
Discharge Summary AI
Each IPD stay ends with a clear WhatsApp summary and medication guide — another chapter in the patient's record.
Doctor-approved before sending
FAQ
Questions from hospital teams.
Mapping the CRM to your departments? We'll walk your admin and IT leads through it in the demo.
All questionsDoes the CRM replace our HIS or EMR?
No. It works alongside them, bringing records, visits, payments and conversations into one patient profile. On the Enterprise plan, full HIS/EMR API integration typically takes 3 to 7 business days, including staff training.
How is patient data protected?
Conversations and EMR data are encrypted with 256-bit AES, and our data handling is built around India's DPDP Act. Enterprise hospitals can also choose on-premise or hybrid deployment.
Can it link OPD, IPD and pharmacy?
Yes. For multi-specialty hospitals, the CRM links OPD, IPD and pharmacy, so each patient has one record across departments instead of a separate file in each.
Which plan includes the Hospital CRM?
Hospital CRM with lifetime records is part of the Growth plan, a sample package at ₹12,999/month. Enterprise adds full HIS/EMR integration and on-premise or hybrid deployment. Final pricing is tailored on the demo call.
Get started
See every patient as one story.
Book a 20-minute demo. We'll walk through a sample patient profile and map how your OPD, IPD and pharmacy records would come together.