For hospitals · 20–100 beds
In a 20–100 bed hospital, one patient can pass through the OPD, the pharmacy and a ward in a single day — and every counter starts from scratch. Soham Enterprises gives your hospital one live token queue, one patient record and one WhatsApp line for every department.
Sound familiar?
In a mid-sized hospital, most delays happen between departments, not inside them. Here's what changes when the queue, the patient record and the reminders are shared.
The OPD corridor is full by 10 AM, and nobody can say whose turn is next.
Booked and walk-in patients get a token on WhatsApp and watch the queue move from their phones.
A patient repeats their history at the OPD, at the pharmacy and again on admission.
One CRM profile follows the patient across OPD, IPD and pharmacy, so every desk sees the same record.
Doctor rosters live in a register and a group chat, and clashes show up at the OPD door.
OPD hours, leave and emergency shifts sit in one schedule, and bookings only land in free slots.
Staff spend the evening calling down tomorrow's list to confirm appointments.
Voice AI calls each patient in their own language to confirm or reschedule, then updates the booking.
Your hospital stack
Most multi-specialty hospitals start with these. Add Feedback & Reviews to hear from every patient after discharge.
OPD to IPD
Follow Suresh from his OPD token to his review visit. Each department adds to the same CRM profile, so nobody asks him to start again.
Suresh books on WhatsApp and gets token A21. He waits in the canteen and watches his token move on his phone.
Dr. Menon opens his CRM profile and sees past visits, records and payments without digging through files.
The pharmacy works from the same profile, so Suresh isn't asked for his details a second time.
When he's admitted, the ward team picks up the same record — OPD notes, payments and messages included.
An NPS survey arrives on WhatsApp, and a reminder with a booking link brings him back for his review visit.
Recommended plan
Growth brings unlimited WhatsApp AI chats, 500 Voice AI minutes, the CRM, review automation and multi-doctor scheduling for up to 15 doctors, with a dedicated account manager. When you add doctors, beds or a second site, Enterprise adds HIS/EMR integration and multi-location rosters.
Compare all plansSample package — final pricing is tailored to your hospital on the demo call.
Poly-clinics & diagnostic centres
₹12,999/month
Start free trialFAQ
Want answers for your own departments? Message us on WhatsApp and we'll walk through them with you.
All questionsYes. Booked patients receive their token with the confirmation. Walk-ins scan the QR code at the desk, register and join the same live queue, which everyone can follow on WhatsApp.
Growth includes multi-doctor scheduling for up to 15 doctors. Larger rosters, extra sites and HIS/EMR integration are part of Enterprise — we'll size it with you on the demo call.
The Voice AI agent speaks Hindi, English and regional languages — 12+ Indian languages in all — and switches when the patient does. It confirms, reschedules or cancels on the call and updates the booking.
The AI is guardrailed for scheduling and triage. Emergencies and clinical questions are escalated straight away to your duty doctor or desk staff, with an alert.
Get started
Book a 20-minute demo and watch a walk-in scan in, a token move and a Voice AI confirmation call — set up for a hospital your size.